Model of Disengagement to Exit

This model is based on information from  Leigh Branham’s book The 7 Hidden Reasons Employees Leave (AMACOM Books, 2004) . In his research with the Saratoga Institute’s database of 20000 post exit surveys, he uncovered that voluntary employee turnover is almost always preceded by a period of disengagement from the organisation, after some turning point event. He adds weight to this by referring  to Dr Thomas Lee’s research (Lee is a Professor at the University of Washington) where there is strong evidence that most employee initiated turnover starts when the employee experiences some shocking or jarring event. Dr Lee emphasis that exit interviews that do not uncover the turning point events and get the employee to discuss the deliberation process will not reveal the root case.
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Flexible Exit Interview Options

The Exit Interview Program you choose can be tailored to suit your organisations preferences. 
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Internal Exit Interviews

Workforce Retention's internal exit interview program allows organisations to conduct in house exit interviews and take advantage of their effective exit interview methodology, web hosted data capture platform and reporting capability.

How Is It Done

  • We go through an exit interview customisation process with you to ensure the data captured is completely relevant to your organisaiton.
  • We give you the option to administer the entire program or have us adminster part of it for you (i.e have us prompt you when a new exit interview is ready to be conducted for an exiting employee).
  • You conduct comprehensive probing interviews using the interview structure as a guide and capture the information in the database.
  • You and other appointed management can logon to your website account at any stage in the program and view reported results from the quantitative interview responses.
  • You have the option to have us complete a comprehensive quarterly exit report for you which contains drill down analysis on hot spots in the organisation and analysis of the qualitative comments from exiting employees. This quarterly exit report is posted to the web site and also presented in person to the HR/ Management team.

For more information contact Angeline Wilkes …